Behind the Scenes: Fifth Sample Pomade Update
Our pomade is on its way back! I know you all have been waiting and we’re working heavily on getting it into your hands. But you’re probably wondering what happened?
Expect the unexpected. We definitely did not expect our pomades to solidify during the transportation process, and got we burned because of it.
Simply put, our pomade behaved unexpectedly when we shipped it to our customers. They were arriving rock hard, and this occurred numerous times as we received feedback via customer service.
Although those who received the product in a non-solid state loved it, we are not the type of company to ignore those who received “hockey pucks”. Rather than brushing the issue under the carpet, we went back to square one with a fine tooth comb.
We appreciate all feedback, whether good or bad. It hasn’t been an easy journey to restore Fifth Sample, but we’ve been focused and determined on fixing and improving it. It has taken some time, but we’re finally on track!
Moving Forward with Pomade
Our biggest road block has been duplicating the original formula. We worked with several labs, but the product was always too heavy or too light, none were quite right. Also, certain ingredients tend to be harder to acquire and some may be discontinued. There’s a ton of work that goes into reformulation, it’s not as simple as mixing in ingredients.
Although it was difficult, we kept at it and have finally found the perfect balance of hold, smooth application, creamy consistency, and natural shine. We think you’re going to enjoy this one.
Don’t worry, we’ve kept all of the nourishing ingredients too. Your hair will feel soft and smooth after washing out this pomade, which is what you’ve come to expect from Fifth Sample. We’re getting really close to the finish line on the re-release of Fifth Sample, so please stay tuned!
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